provide the code to setup that phone number as a valid authentication source. If you provide a cellphone number, you will immediately be prompted to provide the code texted to that phone number. Make sure you find that email and follow the prompts to finish the email setup. If you provide a personal email address, an email will be sent to that address. Simply supply a personal email address and/or telephone number capable of receiving texts. While you can use any combination of letters, recent research shows using passphrases instead of traditional passwords are more secure and easier to remember.Everyone will be prompted to complete a quick, one-time registration process when logging onto Canvas, SIS, Student or Web-based email, Student Navigate, etc for the very first time (after claiming your EasyLogin account). If you have already received a notification that your password is expiring and need to change it, that can be ignored until the next email notifications you get 8 months from now. Email reminders to change your password will start at least four weeks prior to your expiration date. When it comes time to change your password on the next scheduled rotation, passwords must be 14-64 character without any complexity (for example, your password can be all lowercase) and no limits on special characters. This new policy, which is the same as introduced to Students earlier this year, will extend your current password expiration from 4 months to 12 months. The new, low impact policy will apply to all CCSNH EasyLogin accounts which are used to access Canvas, Email, SIS, Library Services, etc. The following is an excerpt from a CCSNH IT Notification received on April 3rd, 2020.Įffective immediately, the Community College System of New Hampshire (CCSNH) will be implementing a new password policy to align with current industry standards. Firefox, Chrome, Edge & Safari are all great browsers to use. You can also try different internet browsers. Check out this Computer World article - How to go incognito in Chrome, Edge, Firefox and Safari for more information. The Private or Incognito browsing mode option is in the Options/Settings menu it may be entitled “New Private Window”, “New InPrivate Window” or “New Incognito Window”. Many browsers also have the option (via checkbox) to delete cookies and cache whenever the browser is closed and you might consider turning on that option.Īnother helpful tip which many people now make use of is that most browsers also offer a private browsing mode and you can use that option attempt to log in and see if that helps.Or you can go to your browser’s Options or Settings menu and search for the Clear Browsing Data option usually found within the Privacy & Security section.On Macs, simultaneously pressing may produce the same results. For most browsers running on a Microsoft OS computer, simultaneously pressing will open the Clear Browsing Data dialogue box.Not sure how to clear your cache & cookies? Here are some helpful tips: To fix the error, please clear your cache and cookies for all time and you should be able to log back in. MCC is still experiencing Cache and Cookies problems. If you end up back at the login screen when trying to log onto Canvas or other applications like student or web-based email, SIS or Student, Navigate, you are not alone. However if at first, you receive a can not log in message, please try clearing your cache & cookies for all time and try again.įor those of us using Chromebooks or have a computer running Chrome OS: Use the New Private Window or New Incognito Window option from your Settings/Other Application/Customize&Control menu (located in the upper right hand corner of your browser window). Everyone will be prompted to complete a quick, one-time registration process when logging onto Canvas, SIS, Student or Web-based email, Student Navigate, etc for the very first time (after claiming your EasyLogin account).
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